Welcome Experience
Present an approved arrival experience that reflects the hotel brand.
PLATFORM / IPTV
Entertainment Within the Connected Guest Journey.
A familiar in-room screen for live television, hotel information and guest services—shaped around the hospitality brand.
PLATFORM / IPTV
IPTV for the way hospitality works.
Bring live TV, hotel content and room-service flows together through a Samsung Tizen TV application and a management panel for content and day-to-day operations.
- Samsung Tizen hospitality TV experience
- Live TV, hotel guide and branded welcome
- Room service, messages and guest feedback
CONNECTED CAPABILITIES
More Than a Television Screen.
A connected IPTV layer can become a familiar, branded touchpoint throughout the stay.
Live TV & Media
Organize supported entertainment sources through the approved IPTV scope.
Hotel Information
Make selected property information accessible from the guest room screen.
Guest Messaging
Support approved hotel-to-room communications through the IPTV experience.
Service Discovery
Help guests discover relevant property services and amenities.
Brand Consistency
Coordinate visual language and content across approved room types.
GUESTS & HOTEL TEAMS
From Entertainment to Hospitality Service.
The screen becomes useful when content, brand and hotel services feel like one coherent experience.
Guest Screen
- Familiar navigation
- Relevant hotel information
- Curated entertainment access
- Consistent branded presentation
Hotel Content Team
- Coordinated content structure
- Approved guest messaging
- Property information updates
- Room-type consistency
THE ROOM, ON SCREEN
A helpful hotel companion, already in the room.
Guests can move from live television to a branded hotel guide and available service flows using the familiar TV interface. Hotel teams manage content and operational details through a central panel.
Discuss your project ↗A better in-room journey
From welcome to useful service, on one familiar screen.
Designed for hospitality TV navigation, with content that can reflect the property and the stay.
Welcome & discover
Present a branded arrival screen, hotel guide, facilities and useful property information.
Entertainment & channels
Bring live TV playback and a clear channel experience into the guest-room interface.
Services & feedback
Make supported room-service requests, guest messages, wake-up calls and feedback easy to find.
Inside the guest experience
From the first welcome to the last request.
The hospitality TV app brings property information and supported guest-service paths together in an interface designed for the TV remote.
The first two images are captures from a Samsung Tizen TV. The remaining screens are local application previews; names, rooms, menu items and statuses shown are examples, not live hotel data. Cast, VOD and room-control tiles in sample screens do not mean those integrations are enabled.
Guest-service pathways
Give every request a clear next step.
Present the service journeys configured for the property and let the hotel team handle the request through its supported operations workflow.
Room service
Guests browse configured categories and items, review a basket and send an order into the hotel’s service flow.
Property services
Make supported requests such as housekeeping, laundry, minibar or transport easy to find from the room.
Hotel communications
Show property notices and provide a TV-based message path between the guest and hotel team.
Feedback & wake-up call
Collect a guest rating or comment and expose the wake-up-call flow where configured for the stay.
HOTEL TEAM WORKSPACE · SAMPLE VIEW
Manage content and service activity from the team side.
The management panel supports TV-to-room pairing, channel and page management, content updates, and the handling of guest requests and messages. The operational flow is designed to connect what the guest sees with what the hotel team needs to act on.
- Pair the TV with the right room
- Manage channels, hotel pages and guest-facing content
- Review incoming orders, requests, messages and feedback in the supported workflow
- Keep sample/demo records distinct from live hotel information
How the stay flows
Arrival, discovery, request, response.
Four practical touchpoints give the in-room screen a useful role throughout a guest’s stay.
Welcome
Show the hotel identity, arrival message, room context and language options in the TV interface.
Discover
Help guests find live TV, hotel information, facilities, restaurant and spa content or local guidance.
Request
Let guests use available room-service, property-service, messaging, feedback and wake-up-call flows.
Respond
Hotel teams manage content and handle the supported service activity through the operations panel.
Scope & compatibility
What is available now—and what needs integration.
We distinguish the product’s current TV and guest-service experience from external systems that must be scoped with the hotel.
CURRENT PRODUCT
Hospitality TV core
- Samsung Tizen TV application
- AVPlay-based live TV playback path
- Remote-friendly hotel welcome, channel list and property pages
- Supported guest-service, message, feedback and wake-up-call flows
- Management panel for content, room/TV pairing and service operations
INTEGRATION / ROADMAP
Project-dependent extensions
- PMS/POS connections require compatible systems and separate integration
- True screen casting and mobile remote are roadmap items, subject to compatible receiver/service work
- VOD and room-automation links are not enabled by default
- Hotel network, channel source and TV model compatibility are confirmed during project scoping
Common questions
IPTV, explained for hotel teams.
Which television environment is this designed for?
The current product page describes a Samsung Tizen hospitality TV app using AVPlay for live playback. The exact supported model and hotel network should be confirmed for each deployment.
Are casting, VOD and PMS/POS already switched on?
No. These require compatible third-party systems and separate integration work; they are not standard enabled features.
Are the guest-service screenshots live hotel records?
No. The page labels local test previews and sample data so demonstration names, room numbers, menus and statuses are not mistaken for a live property.
Explore further
More from the Luxio ecosystem.
01 / PLATFORM
Guest Room Management System
A more intuitive room experience, with the operational intelligence to manage every stay with care.
02 / PLATFORM
Energy Management
Bring room comfort and energy awareness together across the property.
03 / PLATFORM
Digital Signage
Keep every public-facing screen useful, on-brand and current—from the lobby welcome to dining and event information.